Flowchart Improvement Process

Purpose of Assignment

The purpose of this assignment is for students to learn process flowcharting/improving a process, and summarizing the results.

Assignment Steps: See Screen Captures for using the Microsoft^® Excel^® Template

Resources: Microsoft^® Excel^® (Template must be used.)

Select a complex process from your personal life or work.

Use Microsoft^® Excel^® to create a flowchart of the “as-is” process. There is a Template for this in the course Announcement area.

Define metrics and measure the current process.

Use process improvement techniques to improve the process.

Use Microsoft^® Excel^® Template to create an improved process flowchart.

Use judgmental forecasting,
which is your professional judgement, to ascertain how the future
process will perform according to your metrics.

Develop a 300-word executive summary in which you
describe your process improvement project (including the as-is process
flowchart and the improved process flowchart).

Note: Students and faculty are reminded both Six Sigma
readings and Lean Principles introduced in Week 2 are spread throughout
the entire course. Students will apply the knowledge from the readings
in their Learning Teams throughout the course.

Format your assignment consistent with APA guidelines.