Written assignment on team work

As a Medical Assistant, understanding diversity and using a teamwork
approach is critical not only for the medical practice you work in but
also for attaining the common goal of quality patient care. Working
together provides opportunities for creativity, efficiency, and
excellent patient experiences.

This week, you will research various techniques in incorporating good
communication and diversity into your interactions with your coworkers.
You will create a summary that you will incorporate into the training
manual. This summary will illustrate various ways to demonstrate
teamwork through the understanding of effective communication and relate
how diversity plays a vital role in an efficient and effective
practice.

To complete this assignment, do the following:

1. Research how diversity plays an important role in healthcare and
   how proper communication techniques facilitate teamwork, increase
   productivity, and help offer better patient care in a healthcare
   setting. Use a minimum of 3 credible sources* in your research and
   include a variety of resources, such as scholarly journal articles,
   magazines, newspapers, or web resources. Two of your resources must be
   academic/scholarly resources, such as a book or an academic scholarly
   journal. Academic scholarly journals can be accessed through the
   Rasmussen Online Library. Cite these resources throughout your summary
   and include a reference page. Use proper APA formatting for your
   citations and references. For help with formatting your references and
   citations, see the APA guide.

1. In a minimum of 3 pages (excluding the reference page), include
   the following information to assist new employees in understanding
   effective communication methods and the importance of diversity within a
   healthcare team:
   • Communication
     • Communication and Productivity: Explain how communication can increase productivity.
     • Communication and Morale: Explain how good and bad communication can affect morale.
     • Overcoming Communication Barriers in the Workplace:
       Identify the biggest communication barrier a Medical Assistant can face
       with a coworker that would hinder patient care. Explain ways to
       overcome that barrier. Choose the best method for the situation and
       explain why this method is best.
   • Teamwork
     • Teamwork Communication Strategies: Describe teamwork communication strategies.
     • Assisting Coworkers: Name at least 5 tasks that coworkers can do for each other to help the daily practice run smoothly.
   • Diversity and Teamwork
     • Importance of Awareness of and Respect for Diversity: Explain why it is important for Medical Assistants to be aware and respectful of diversity in a healthcare setting.
     • Incorporating Diverse Practice Methods:
       Explain how to incorporate diverse practice methods and ideas between
       coworkers while remaining respectful of their work practices and mindful
       of the goal of providing effective and efficient patient care.
     • Tailoring Communication: Describe how
       Medical Assistants may have to tailor their communication in working
       with professionals of various titles, such as physicians, peers, and
       receptionists.

Feel free to use the template below as a starting point for organizing your summary:

Download the summary template here.

1. Use clear, professional language with proper grammar
   and punctuation. Present your information at a level of detail that is
   appropriate for new Medical Assistants and feel free to use images,
   tables, or diagrams as necessary to help you convey your information.